1. Memory One requires a completed and signed credit application (Adobe Acrobat is required to view) to begin new account processing.
2. Current financial statements (Income Statement & Balance Sheet) are required for NET terms consideration.
3. US companies Must fax a copy of your Resale Tax Certificate.
4. A hard copy P.O. is required on all first orders.

After we receive your application we will send you by email your account number within 24 Hours, please use this account number when placing orders.

1. Cut-off time for any shipping method is 6:00 PM EST.
2. All boxes are shipped freight and insurance prepaid and billed to invoice.
3. Shipping discrepancies (shortages, damaged goods, etc) must be documented with your account representative within 24 hours of receipt.

1. All RMA inquiries are to be directed to the RMA Department.
2. RMA replacements are shipped by the same method as received, UPS Red for Red , Ground for Ground, etc.
3. A detailed RMA policy (Adobe Acrobat is required to view) is available.

1. Any refused order will prompt immediate evaluation of further business with the customer. Will-call orders are no exception.

1. All processors carry a 80 day warranty from date of invoice.
2. All memory products carry a one year warranty.
3. A copy of the warranty (Adobe Acrobat is required to view) is available in certificate form.